Terms & Conditions
Last updated: 26 July 2026
These terms govern your use of valueback.example and the Valueback cashback service. By creating an account, you agree to these terms. Please read the cashback policy section carefully, as it explains when cashback is and isn't paid.
1. Who can use Valueback
You must be at least 18 years old and able to hold a bank account or UPI ID in your own name to create an account. One account is permitted per person; duplicate accounts may be suspended.
2. Your account
- You're responsible for keeping your login credentials secure.
- You're responsible for the accuracy of the payout details (bank account or UPI ID) you provide.
- We may suspend an account showing signs of fraud, abuse, or violation of these terms while we investigate.
3. Cashback policy
This section explains how cashback works in practice.
3.1 How cashback is earned
Cashback is earned when you start a shopping session by clicking through from Valueback to a partner store and complete a qualifying purchase during that session, without visiting a competing cashback or coupon site in between.
3.2 Tracked, pending, confirmed
| Status | Meaning |
|---|---|
| Tracked | We detected a click-through and a matching order, but the store hasn't reported an outcome yet. |
| Pending | The store has confirmed the sale, but its own return/cancellation window hasn't closed. |
| Confirmed | The return window has closed and cashback is added to your withdrawable balance. |
| Declined | The store reported the order as cancelled, returned, or otherwise ineligible, with a reason shown on the order. |
3.3 What can make an order ineligible
- Using a coupon or voucher not sourced through Valueback, where the store excludes stacked discounts
- Cancelling or returning the order
- Paying via a store gift card or store credit where the store excludes these from commission
- Placing the order through the store's own app when you clicked through on the mobile web, if the store tracks these separately
3.4 Missing cashback claims
If a qualifying order doesn't show as tracked within the timeframe stated on the store's page, you can file a claim from your account with your order ID and proof of purchase. We investigate with the store directly; some stores take longer than others to respond, and not every claim can be approved.
3.5 Withdrawals
Confirmed cashback can be withdrawn once your balance reaches the minimum shown on your dashboard. Withdrawals are sent to the bank account or UPI ID on file and typically arrive within 3–5 business days, though this can vary with your bank.
4. Acceptable use
- Don't use bots, scripts, or automated clicking to generate fake referral clicks.
- Don't create multiple accounts to claim sign-up bonuses more than once.
- Don't attempt to interfere with tracking cookies in a way intended to defraud partner stores.
Violating these rules can result in forfeited cashback and account suspension.
5. Changes to rates and partners
Cashback rates are set by us based on the commission partner stores pay, and can change or be withdrawn for a given store at any time, including after a click has been tracked but before a purchase is completed. The rate shown at the time you click through is the rate that applies to that session.
6. Limitation of liability
Valueback acts as an intermediary between you and partner stores. We aren't responsible for the store's product quality, delivery, pricing, or customer service. Our liability for any cashback dispute is limited to the cashback amount in question.
7. Termination
You can close your account at any time by contacting support. We may suspend or close an account for violation of these terms, with notice where practical.
8. Changes to these terms
We may update these terms from time to time. Continued use of Valueback after an update means you accept the revised terms.
9. Contact
Questions about these terms can be sent to support@valueback.example or through our Contact page.